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Work

Category

Year

Enterprise

The unification of fragmented multi-channel campaign workflows into one end-to-end system. Standardizing targeting, notifications, incentives, and dashboards to cut campaign creation from 3 weeks to 30 minutes while improving CRM manager experience.

1

A seamless Salesforce integration that enabled advertisers to import Pinterest lead data with ease—empowering them to focus on lead engagement, not data management.

2

A simplified ad creation flow that automatically configures parts of the campaign based on Pinterest best practices—ultimately driving higher spend and better performance with an average daily revenue of ~$65K per day.

3

The development of a subscription management hub that reduced support tickets by 30% and increased revenue through self-serve upgrades by allowing users to manage billing, access invoices, and upgrade plans independently.

4

A streamlined installation flow for Podium’s Webchat widget cut the process from 20+ steps to under 5, raising install rates from 27% to 63% and reducing support cases by 59%. The update also improved handoff options for website administrators.

5

A revamped onboarding flow for Podium's marketing tools, that improved first-time user experiences by simplifying setup and integration. Leading to higher retention, better engagement, and a more intuitive, consistent user experience.

6

A collaboration with Facebook to refine Creator Studio’s analytics, making insights more actionable and user-friendly. The improvements led to increased engagement and better content performance across Facebook and Instagram.

7

A year-long campaign that featured monthly themes with music, color, and limited-edition products. It boosted brand engagement, leading to a 175% increase in e-commerce revenue and over 93M impressions, showcasing Skullcandy's unique identity.

8

A cohesive identity system for La Barba, using market research and competitive analysis. The logotype merges an uppercase 'L' and 'B,' enhancing brand recognition across packaging, signage, and other collateral.

9

A collaboration with the TEDx San Francisco design team to develop a flexible identity system that communicates each speakers story.

10

A calendar that emphasizes composition over functionality and pays homage to El Lissitzky. Using shapes to represent days of the week, the project utilizes a Lissitzky-style visual system to challenge traditional calendar designs.

11

Hello friend 👋🏻  I’m McKay, a product designer focused on growth, craft, user advocacy, and transforming complicated systems into intuitive ones. If you're building something ambitious and need someone who can hold the whole system in mind, feel free to get in touch.

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